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Water Bill Reminders


All water bills are due on or before the 10th by 5 p.m., a 10% penalty will be incurred on the 11th day for non payment, delinquents will be mailed on the 15th, disconnects will occur on the 21st of the month. The only exception is when the due/disconnections date falls on a weekend. This is our normal process, and it has not changed. We are on a new utility software billing systems, new bill layout, new account numbers, and a new 3rd party processor as of October 1, 2022. We encourge you to set up autopay with a credit card or debit card at fastgovpay.com, which incurrs a 3% credit card charge or set up an auto bank draft for free with our office by calling 830-833-4525 or coming by. Using any of these methods prevents lost payment, misapplied payments, or late fees.